Get in touch

We're here to help

If you have any questions about the ostomy or continence products you use, or just need to speak to someone, you are welcome to send us a message and we'll be happy to help.

Please let us know how we can help by choosing the category which your query relates to:

Orders

I am a Coloplast Charter customer and would like to place an order
I am a Coloplast Charter customer and my order still hasn’t arrived
I am not a Coloplast Charter customer but I’d like to register
I would like to purchase an item without a prescription
I am a healthcare professional and would like to place an order for my patient

Free samples

I am a user of ostomy or continence products and would like to request free samples
I am a healthcare professional and would like to request samples
I am a carer and would like to request samples
I’ve already requested free samples but still haven’t received them
I’m having problems ordering samples via the website

Product feedback

I have some feedback about a product
I want to report a fault with a product

Need to talk to someone?

To request a call-back from one of our product specialists, or for any other queries, please complete the form below: